VPN Not Working

Surfshark not working with FireStick? Here’s how to fix it

We’ve all been there. You’re ready to jump on FireStick, but something’s holding you back. It’s that annoying issue where Surfshark isn’t working with FireStick for some unknown reasons. Frustrating, isn’t it? But don’t worry, you’re not alone; this problem is more common than you might think.

In this guide, we’ll explore why Surfshark is not working with FireStick and provide practical solutions to get you back on track. Whether you’re using Surfshark to maintain your privacy or bypass IP Bans, we’ll walk you through the common problems and troubleshooting steps to ensure a smooth FireStick experience.

VPN Not Working

Surfshark not working with FireStick? Here’s how to fix it!

So, if you’ve been scratching your head, wondering why Surfshark and FireStick aren’t playing nicely together, you’ve come to the right place.

Below, you will find step-by-step instructions on how to make FireStick work while connected to a Surfshark server and fix any issues you may have.

Why is Surfshark not working with FireStick?

While Surfshark is a reliable and popular VPN service, there are times when it’s not working properly with FireStick, and the reason for it isn’t so obvious.

Here are some of the most frequently reported problems when using Surfshark with FireStick:

  1. Proxy Error Message: This is perhaps the most common issue. When you try to access FireStick, you’re greeted with a message saying you’re using a proxy or VPN, even if you’re using Surfshark.
  2. Slow Connection Speeds: Sometimes, even if you can access FireStick, the connection might be painfully slow.
  3. Automatic Disconnection: In some cases, users have reported being disconnected from FireStick without any clear reason.
  4. Access Denied or Not Loading: Even with Surfshark activated, some users find that they can’t access FireStick at all, with the site simply refusing to load or open.
  5. Temporary Bans: FireStick might temporarily ban users who are accessing the platform via a VPN.
  6. Inconsistent Server Connections: While some Surfshark servers might work perfectly with FireStick, others might not, leading to a hit-or-miss experience.

Quick fix

If errors don’t seem to go away, we recommend you switch to a different VPN provider.

We suggest NordVPN since it’s hands down the best VPN on the market right now.

1. Checking Your Internet Connection

It’s always a good idea to start with the basics. Your internet connection is the backbone of your online activities, and a weak or unstable connection can be the root cause of many issues.

Here’s how you can ensure your internet is up to the task:

  • Test Your Speed: Navigate to websites like Speedtest.net or Fast.com to check your internet speed.
  • Restart Your Router: Sometimes, simply turning off your router for a minute and then turning it back on can resolve many connectivity issues. It’s a quick fix that often works wonders.
  • Test Surfshark: Check if Surfshark is working and changing your IP Address by visiting What is my IP address?
What is my IP address?

2. Ensuring Your Surfshark App is Up-to-Date

Running outdated Surfshark software can sometimes cause issues, including issues like not allowing you to connect on specific websites like FireStick.

Here’s a quick guide on updating Surfshark:

  1. Check Your Version: Open Surfshark and go to ‘Settings’ or ‘About’ to see your current version.
  2. Visit Surfshark’s Website: The official download page will show the latest version.
  3. Update If Needed: If your version is outdated:
    • PC: Download and install the latest version from the website.
    • Mobile: Update the app via your device’s app store.
  4. Restart: After updating, restart both the app and your device.
  5. Log In Again: You might need to sign back into your Surfshark account.

3. Switching Surfshark Servers

Sometimes, the server you’re connected to might be the issue that Surfshark is not working with FireStick. Switching to a different Surfshark server can often resolve connectivity problems with FireStick.

Here’s how to change VPN servers on Surfshark:

  1. Open Surfshark: Launch the app on your device.
  2. Disconnect: If you’re already connected to a server, disconnect from it.
  3. Choose a Different Server:
    • You can select a server from a different country or another within the same country.
    • Surfshark also offers specialized servers. Try connecting to one of those.
  4. Reconnect: Once you’ve selected a new server, connect to it.
  5. Test FireStick: Visit FireStick and see if the issue persists.

Switching servers can bypass potential regional blocks, VPN server blocks, or overloaded servers, ensuring a smoother experience on FireStick.

Illustration of different VPN servers to fix Surfshark not working with FireStick.

4. Clearing Your Browser Cache and Cookies

Over time, your browser saves data from your online activity that can sometimes interfere with how websites, including FireStick, function. Clearing this cache data and cookies can often resolve VPN connectivity or loading issues.

Here’s a quick guide:

  1. Open Your Browser: Whether you’re using Chrome, Firefox, Safari, or any other browser, launch it.
  2. Access Settings: Navigate to the browser’s settings or options menu.
  3. Find Clear Data Option: Look for options like “Clear browsing data“, “Clear cache“, or “Clear cookies and site data“.
  4. Select Data to Clear: Ensure you’re clearing both cookies and cached images/files. You can choose the time range (e.g., ‘Last hour’, ‘Last 24 hours’, ‘All time’).
  5. Clear Data: Click on the clear or delete button.
  6. Restart Browser: Close and reopen your browser.
  7. Test FireStick: Connect to Surfshark, visit FireStick, and check if the issue has been resolved.

Remember, clearing cookies will log you out of most websites, so have your login credentials handy for any sites you frequently visit. You can always keep all your passwords in one place by using NordPass.

How to clear browsing data and cookies to make Surfshark work with FireStick again.

5. Disable IPv6 Addresses

IPv6 is the latest version of the Internet Protocol, but not all platforms and services fully support it yet. Disabling IPv6 can sometimes resolve connectivity issues with FireStick when using Surfshark.

Here’s how to do it:

  1. Open Network Settings:
    • Windows: Go to ‘Control Panel‘ > ‘Network and Sharing Center‘ > ‘Change adapter settings‘.
    • Mac: Go to ‘System Preferences‘ > ‘Network‘.
  2. Right-click on Your Connection: This could be your Wi-Fi or Ethernet connection.
  3. Access Properties:
    • Windows: Choose ‘Properties‘.
    • Mac: Click ‘Advanced‘ and go to the ‘TCP/IP‘ tab.
  4. Locate IPv6:
    • Windows: Uncheck the box next to ‘Internet Protocol Version 6 (TCP/IPv6)‘.
    • Mac: Set the ‘Configure IPv6‘ option to ‘Link-local only‘.
  5. Save and Exit: Confirm any changes and close the settings.
  6. Restart Your Device: This ensures the changes take effect.
  7. Test FireStick with Surfshark: Try accessing FireStick while connected to a Surfshark server again to see if the issue is resolved.

6. Use FireStick on Your Computer/Laptop

While FireStick is accessible on various devices, including smartphones and tablets, using it on a computer or laptop can sometimes offer a more stable experience.

Here’s why and how:

  1. Better Stability: Computers and laptops generally have more robust hardware and software, ensuring a smoother browsing experience.
  2. Easier Troubleshooting: It’s simpler to adjust settings, clear cache, or make other changes on a computer compared to a mobile device.
  3. VPN Compatibility: Some VPN features or settings might be easier to configure on a computer.

7. Try a Different Browser

Sometimes, the browser itself can be the source of the problem. Switching to a different browser can help identify and potentially resolve the issue. So if you followed all the previous steps and FireStick is still not working while using Surfshark, then do the following:

  1. Choose an Alternative: If you’re using Chrome, consider trying Firefox, Safari, Edge, or Opera.
  2. Install and Update: Ensure that the browser you’re switching to is updated to the latest version.
  3. Disable Extensions: Some browser extensions can interfere with VPN connections or website functionality. Start with a clean browser or disable extensions to see if that resolves the issue.
  4. Access FireStick: With the new browser, connect to Surfshark and visit FireStick and check if the Surfshark issue persists.

Alternative solutions

If you’ve tried all the troubleshooting steps and still can’t get FireStick to work seamlessly with Surfshark, it might be time to consider some alternative solutions:

  1. Try a Different VPN Service: While Surfshark is okay, it’s not the only VPN out there. Try Surfshark, which works flawlessly with FireStick.
  2. Use a Smart DNS: Smart DNS is a technology that can bypass geo-restrictions without routing your entire connection through a VPN.
  3. Use a Dedicated IP Address: Surfshark offers a feature where you can get a dedicated IP address, which means it’s only used by you and not shared with other users. This can help bypass blocks that FireStick might have on shared VPN IP addresses.

Why Use Surfshark with FireStick?

Like any online platform, FireStick comes with its own challenges and issues. This is where Surfshark steps in, offering a range of benefits to enhance your FireStick experience:

  1. Bypassing Geo-restrictions: Some countries or networks might restrict access to FireStick. With Surfshark, you can easily bypass these restrictions and access FireStick from anywhere in the world.
  2. Maintaining Anonymity: Privacy is a concern for many online users. When you use Surfshark with FireStick, your IP address is hidden, ensuring that anything you do remains private and you stay anonymous.
  3. Avoiding Bans: Sometimes, users might find themselves banned from FireStick for reasons beyond their control. Surfshark allows you to switch to a different IP address, helping you regain access in minutes.
  4. Improved Connection Stability: A good VPN can offer a more stable connection, reducing the chances of sudden disconnections or lags.

Still here?

Look, I get it – trying to use FireStick while using Surfshark can sometimes feel like you’re solving a puzzle. But hey, every puzzle has a solution, right? We’ve walked through a bunch of fixes together, and I’m confident one of them will do the trick for you.

Keep your spirits up, give those solutions a shot, and before you know it, you’ll be back to having fun on FireStick.

Why does FireStick block Surfshark?

FireStick might block certain IP addresses associated with VPNs, including Surfshark, to prevent misuse, spam, or other malicious activities. It’s not specific to Surfshark but can affect various VPN services.

Can FireStick ban you for using Surfshark?

FireStick can temporarily ban users for a variety of reasons, not just for using a VPN. If you follow FireStick’s terms of service and use Surfshark for privacy and security, there shouldn’t be an issue.

Are there specific Surfshark servers that work best with FireStick?

It varies based on user location and server load. If one server doesn’t work, try switching to another.

What if I am not using a VPN and still get a proxy error?

This could be due to your network settings or ISP. Check if you’re using a proxy server or if your ISP has certain restrictions. Resetting your internet settings or using a different network might resolve the issue.

Does Surfshark work with FireStick?

Yes, Surfshark can work with FireStick. However, like any VPN service, there might be occasional hiccups or compatibility issues, which can usually be resolved with some troubleshooting.

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