Discord Black Screen – 10 Best Methods to Fix it

Many users have reported facing Discord Black Screen when trying to open the application or screen sharing. In this post, I have listed ten methods to fix the black screens on Discord. The methods are listed from the highest possibility(Method 1) to solve your issue to the lowest(Method 10).

If the first few methods don’t fix the black screens you are experiencing, do not give up. I recommend you try every single method listed in this guide, and I am pretty sure you will solve your issue with the black screens you are experiencing Discord and Discord’s screen sharing feature.

Method 1: Clear Discord cache folder

On your keyboard, press “Windows key + R“, the run box will pop up. Inside the run box type, “%appdata%” and hit enter.

Navigating to the AppData folder of Windows to find the cache folder of Discord.

Now, look for the Discord folder, once you find it, right-click on it and select Delete.

Steps to delete Discord cache from your computer.

You have successfully deleted the Discords cache. You can now restart Discord and check if the black screen is still there.

Method 2: Turn on/off Hardware Acceleration

Open Discord and click on the Gear icon at the bottom left part of your Discord window to access settings.

Now, navigate to Appearance, scroll down and Disable Hardware acceleration.

How to disable Discord's Hardware Acceleration to fix Discord Black Screen
Toggle the button to run it off or on.

If the Hardware Acceleration option is already disabled, you can try to enable it and check if the black screens persist.

Method 3: Disable ‘Use our latest technology to capture your screen’ Option

Navigate to Discord Settings as you did on the previous step. On the left panel, go to the Voice & Video tab and look for the “Use our latest technology to capture your screen” option. Click on the button on the left of the option to disable it.

How to disable Use our latest technology to capture your screen on Discord

Restart discord and check if the black screens are gone. If not, don’t get disappointed. Follow the next methods.

Method 4: Disable Video Codec

Go to Gear Icon -> Voice & Video and look for VIDEO CODEC. Disable all the settings under the VIDEO CODEC tab and restart Discord.

Disable Video Codec settings on Discord

Method 5: Run Discord with Admin Privileges

Right-click on Discord’s shortcut, and select Properties.

Navigate to the Compatibility tab, and check the box on the left side of “Run this program as an administrator“. Click Apply and then click OK.

Quit discord, and double-click on the shortcut to open it again.

Method 6: Run-on compatibility mode

Right-click on the Discord shortcut and choose “Properties“. Navigate to the Compatibility tab, and you should see the option ” Run this program in compatibility mode for:” check the box and choose a Windows version older than your current one. If you are on Windows 10, I recommend you choose Windows 7. Once you do that, click Apply and OK.

Method 7: Update your graphics driver

There is a good chance that outdated graphics card drivers or even some of your GPU settings may be causing the black screens on Discord. To avoid this, you can follow my two video guides below to update and optimize your AMD graphics card or NVidia settings.

Method 8: Disable High Packet Priority

Navigate to Discord -> Gear Icon(User Settings) -> Voice & Video and look for Quality of Service option. Under the Quality of Service, you can see Enable Quality of Service High Packet Priority. Make sure to disable it and restart Discord.

Disable quality of service high packet priority on discord.

Method 9: Disabling Aero Theme

If none of the above methods didn’t work for you, then you may consider disabling the Aero Theme since it is known that it causes errors with a lot of Windows applications and features. Here is a complete guide on how you can disable Aero Theme.

If after following this guide you still can’t solve your issues, you can book a PC Optimization appointment with me and I will be more than happy to help you out and solve all your problems.

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Method 10: Complete uninstall discord and reinstall

This is the last path and will most likely fix your issue if any previous methods didn’t.

Go to your search bar and type “Add or remove programs” and click on the option.

How to enter system settings on Windows to uninstall an app.

Look for Discord and click on it. Select Uninstall and proceed with the steps of the process.

How to uninstall Discord app from Windows

Once the uninstall is completed, press “Windows icon + R” on your keyboard, and type “%appdata%” and hit Enter.

Look for the Discord folder, select it and press the Delete button on your keyboard.

Delete discord cache in Appdata folder on Windows.

You have successfully uninstalled Discord from your computer. You now want to go ahead and download the latest version of Discord.

How to download the latest version of Discord.
Download for Windows.

Once you download it, locate the DiscordSetup.exe file and right-click on it, and choose Run as administrator. Follow the on-screen instructions to complete the installation, and once completed, run discord, log in with your credentials, and check if you still encounter any black screens.

These were the ten most successful methods to fix Discord Black Screen. If you didn’t manage to fix your issue by any means, you can directly contact me or comment down below, and I will do my best to assist you further.

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