Banned from PokerStars? Get Unbanned and Recover your Account

Are you looking for a way to get around PokerStars ban? You are in the right place. In this guide, you will find step-by-step how to get unbanned from PokerStars and get back to it in a few minutes.

Understanding why PokerStars banned your account is essential to avoid future issues as well as to be able to appeal your PokerStars ban.

So you might be asking, what is a PokerStars ban, how long does it last, and how can you bypass it?

PokerStars: Bypass the ban vs. Appeal the ban

In this guide, you will find two PokerStars ban workarounds. The first method is about bypassing the PokerStars ban, while the second method is about appealing it.

A ban from PokerStars means you are prohibited from accessing it.

In simple terms, if you broke the rules, you’re out of PokerStars!

Whether you can get unbanned or not by appealing depends largely on the reason for the ban. For instance, if your account was banned for botting, the possibility of a successful appeal is quite different from a ban for extreme toxicity.

When PokerStars bans your account, they store your device ID and hardware information to prevent you from creating a new account and using their platform again.

If they don’t recover your banned PokerStars account, no worries; we have you covered. Follow the instructions below to create a new account and get back to it.

How To Get Around PokerStars Ban

Here is a simple and effective method for regaining access to PokerStars after being banned, whether on the same device or a new one.

If they refuse to lift your ban, they’ve most likely blacklisted you and every single piece of information related to you, which includes (payment methods, email, IP Address, and even hardware, etc.) from accessing PokerStars.

1. Request Data Deletion

It’s a good idea to request a data deletion to start fresh and avoid any potential future bans.

Under the General Data Protection Regulation (GDPR) and other privacy laws, you have the right to request the deletion of your data from any service provider, including PokerStars.

How to request a data deletion from PokerStars:

• Find a support email address from their website or a contact form.
• Send an email to the PokerStars support team.
  • In the subject line, write “Data Deletion Request”.
  • In the body of the email, include your name, username, and the email address associated with your account.
  • Clearly state that you’re requesting the deletion of your personal data.
• They may require additional information or verification before processing your request.

That’s it; you don’t have to wait until they confirm that all your data has been removed to proceed with the guide.

2. Uninstall the PokerStars app

Uninstall the PokerStars app or browser activity from your devices and ensure no files are left that could link you back to the ban.

On your Android phone, navigate to Settings > Manage Apps or Settings > Apps to access the complete list of installed apps. Look for PokerStars, Select it, and then press the uninstall option.

On IOS devices, navigate to Settings > General > iPhone Storage and choose to delete PokerStars.

On PC or if you use just the browser, preferably uninstall the browser and reinstall it.

3. Get A New Phone Number Ready.

You shouldn’t create a new account with the same phone number because you will get banned from PokerStars instantly.

Most free phone numbers, like Google Voice and TextMe Now app numbers, are already flagged by PokerStars and major platforms and increase the chances of getting flagged.

No worries, though; there are easy ways to get around this.

• The best option is to obtain a VoIP phone number for verifying accounts on PokerStars.
• You can get a phone number that will work for PokerStars from Tossable Digits or Hushed or smsPVA or Sim5.

4. Get A New Email Address.

You won’t be able to create a new PokerStars account with the same email address. You will be instantly linked to the previous ban, and your new account will be flagged and banned shortly after.

You can use any email service provider, but I recommend using Gmail. It’s free and allows you to easily link your PokerStars account.

5. Get A High-Quality IP Address.

Hiding your IP address from PokerStars is a crucial step in bypassing a ban. It can make or break all the efforts you have made so far. The most effective method to change your IP address is by using a VPN service. While proxy servers can also be used, they require a good setup to avoid disconnections and to keep your IP hidden. Therefore, it’s better to stick with a reliable VPN.

I couldn’t find a way to make this work for free because you’ll need a good VPN 100%, but you can try NordVPN, which is an affordable option, and WORKS with PokerStars bans.

Once you have downloaded and installed NordVPN, do the following:

• Run NordVPN, go to Settings, and enable the “Kill Switch” option
• Make sure you have enabled OpenVPN (TCP) protocol from the settings tab.
• Click on Servers List and choose the location you wish.

6. Create a New PokerStars Account.

Now that we have everything we need to create a new PokerStars account, let’s go ahead and create one. Below you can find how to create a new PokerStars account after being banned.

How to create a new PokerStars account:

• Make sure you are connected to a VPN server on your device.
• Open the app or official website and click “Create Account“.
• Create a strong password to secure your PokerStars account.
• Enter your new email and mobile phone number, and proceed with the on-screen instructions to complete the registration.

Once your new account is created, don’t do anything else for now.

Tips for your new PokerStars account

I want you to be careful and strictly follow my instructions and tips to avoid being banned from PokerStars.

• New payment details:
  • If you plan on making purchases on PokerStars, consider using a different card than the one you used on your previous account.
• Use the VPN for 40-60 days at least:
  • It is recommended to use a VPN while accessing PokerStars for the first 40-60 days after setting up your account. After that period, you may choose to stop using the VPN. This will allow PokerStars enough time to thoroughly delete your data (step 1) and establish trust with your new account and device.
• Double-check the VPN:
  • Always double-check that you are connected to a VPN server before connecting to PokerStars.
• Avoid using any of the same information from your previously banned account:
  • Device, email, phone number, etc.
• Don’t break PokerStars’s rules:
  • It is important to carefully read and adhere to PokerStars’s community guidelines and terms of use.

Appeal your PokerStars account ban

While appealing your PokerStars account ban, It is strongly recommended that you use the same device and connect from the same WiFi or mobile network that you usually use when accessing PokerStars.

This will allow them to easily verify that you are the rightful owner of the account, avoiding unnecessary questions and back-and-forth communication.

In case your PokerStars account was hacked at some point in the past, you MUST mention it.

1. Complete the Appeal Form

Here are some easy-to-follow instructions on how to appeal your ban.

Navigate to the official website of PokerStars.

Scroll down on the home page, and look for the “Help”, “Support”, or “Help Center” page and click on it.

Under the “Suspended accounts” section locate the “Contact us” or “File an Appeal” option and click on it.

If a prompt asks you to log in again, enter your details to log in.

Now you will see a form requesting personal information and additional details regarding your ban.

When appealing a ban on PokerStars, it’s crucial to remain polite, concise, and provide relevant details to the support team regarding your account and the situation.

Here’s a suggested structure to help you write an effective appeal to PokerStars:

1. Begin with a polite salutation: Start by addressing the PokerStars support team with a warm greeting, such as “Dear PokerStars Support Team, I hope you are doing great!”.
2. Introduce yourself: Briefly introduce yourself and provide your full name, username, and email address associated with your PokerStars. This will help the support team identify your account quickly.
3. Explain the issue: Explain clearly and concisely that your account has been banned, stating the type and reason provided by PokerStars.
4. Acknowledge any mistakes: If you unintentionally violated PokerStars’s guidelines, acknowledge your mistakes, express understanding of the rules and assure the support team that you won’t repeat the same errors in the future.
5. Present your case: Politely explain why you believe it was unjustified and provide relevant evidence such as screenshots or supporting documents.(Everything helps, so don’t skip screenshots because you are lazy or you think that it won’t help.)
6. Request a review: Request the support team to review your case and request a reconsideration of the ban. Express your willingness to cooperate and provide any additional information they may require.
7. Thank the support team: Show gratitude for their time and effort in reviewing your case and thank them in advance for their assistance.
8. Sign off: End your appeal with a polite closing, such as “Sincerely” or “Best regards,” followed by your name.

DON’T LIE. If they decide to manually review your case, believe me, they will find out instantly if you’ve lied to them in your appeal and will permanently ban your PokerStars, and you won’t be able to appeal again. They have logs about everything you’ve done with your account, so don’t be a smartass.

After filling out the form, press “Submit”. This sends your ban appeal to PokerStars’s customer support, bringing you one step closer to unbanning your account.

2. Wait for a response

Once you have submitted your appeal to PokerStars, the next step is to wait patiently for a response. Please keep in mind that the support team may receive a large number of appeal requests, so it may take some time for them to thoroughly review your case.

During the waiting period, it’s best to avoid submitting multiple appeals. Doing so might slow down the process and hurt your chances of being unbanned.

If your ban is lifted, learn from the experience and avoid making the same mistakes in the future.

If your appeal is unsuccessful, you still have the option to follow the first method to get around the PokerStars ban.

How long does PokerStars ban last?

The duration of a PokerStars ban can vary significantly based on the nature of the offense committed by the user.

For minor offenses, such as violations of community guidelines, a first-time ban may last for a few days. If a second offense occurs, the ban duration extends further, while a third offense can lead to a permanent ban. In more severe cases or repeated violations, PokerStars could impose a permanent ban instantly on the account.

How to know if PokerStars banned you?

If you’ve been banned on PokerStars, the platform makes it relatively clear through several indicators:

1. Notification Upon Login:
   • When attempting to log into your PokerStars account, you will receive a notification informing you of the ban if your account has indeed been banned. This message will appear when you try to log in, signaling a violation of PokerStars’s Terms of Use and/or Community Guidelines?.
2. Error Message:
   • You will encounter an error message indicating that you have violated PokerStars’s terms of use if you are banned when you log in.
3. Pop-up Screen:
   • Unlike a PokerStars shadowban, a full ban on PokerStars will trigger a pop-up screen when you try to access your account.
4. Ban Notification:
   • PokerStars will send a notification stating that your profile has been banned.
5. Shadow Ban:
   • No notifications, no warnings, no email; you will have to find out yourself.