Banned from Microsoft Store? Get Unbanned and Recover your Account

Are you looking for a way to get around Microsoft Store ban? You are in the right place. In this guide, you will find step-by-step how to get unbanned from Microsoft Store and get back to it in a few minutes.

Understanding why Microsoft Store banned your account is essential to avoid future issues as well as to be able to appeal your Microsoft Store ban.

So you might be asking, what is a Microsoft Store ban, how long does it last, and how can you bypass it?

Microsoft Store: Bypass the ban vs. Appeal the ban

In this guide, you will find two Microsoft Store ban workarounds. The first method is about bypassing the Microsoft Store ban while the second method is about appealing the Microsoft Store ban.

A ban from Microsoft Store means you are prohibited from accessing it.

In simple terms, if you broke the rules, you’re out of Microsoft Store!

Whether you can get unbanned or not by appealing depends largely on the reason for the ban. For instance, if your account was banned for botting, the possibility of a successful appeal is quite different from a ban for extreme toxicity.

When Microsoft Store bans your account, they store your device ID and hardware information to prevent you from creating a new account and using their platform again.

If they don’t recover your banned Microsoft Store account, no worries; we have you covered. Follow the instructions below to create a new account and get back to it.

How To Get Around Microsoft Store Ban

Here is a simple and effective method for regaining access to Microsoft Store after being banned and start playing your favorite game in a few minutes.

If they refuse to lift your ban, they’ve most likely blacklisted you and every single piece of information related to you, which includes (payment methods, email, IP Address, and even your hardware(HWID), etc.) from accessing Microsoft Store.

1. Request Data Deletion

It’s a good idea to request a data deletion to start fresh and avoid any potential future bans.

Under the General Data Protection Regulation (GDPR) and other privacy laws, you have the right to request the deletion of your data from any game or service provider, including Microsoft Store.

How to request a data deletion from Microsoft Store:

• Find a support email address from their website or a contact form.
• Send an email to the Microsoft Store support team.
  • In the subject line, write “Data Deletion Request”.
  • In the body of the email, include your name, username, and the email address associated with your game account.
  • Clearly state that you’re requesting the deletion of your personal data.
• They may require additional information or verification before processing your request.

That’s it; you don’t have to wait until they confirm that all your data has been removed to proceed with the guide.

2. Uninstall Microsoft Store

Uninstall Microsoft Store from your PC and ensure no files are left that could link you back to the ban.

To begin fixing the HWID ban issue, it is crucial that you completely uninstall the game and remove every related file from your computer. This is essential to avoid any potential traces of files that could be linked to the ban.

Make sure you moved the “HWID Bypass” folder to your C: drive.

Go ahead and download Revo Uninstaller.

Install it on your PC and run the program.

Look for Microsoft Store, right-click on it, and choose “Uninstall” and “Continue“.

Choose “Advanced“, and click on the “Scan” button.

Now, you should see a list of all the leftovers and registry keys that would have been left on your PC after a normal uninstallation of Microsoft Store. You don’t want those files/registry keys to link you back to ban.

Click on “Select All” and click the button “Delete“.

Another window will pop up with more game file leftovers.

Again, click “Select All” and “Delete“.

That’s it, you can move on to the next step.

3. Mask & Setup your IP Address

Hiding your IP address from Microsoft Store is a crucial step in bypassing a ban. It can make or break all the efforts you have made so far. The most effective method to change your IP address is by using a VPN service. While proxy servers can also be used, they require a good setup to avoid disconnections and to keep your IP hidden. Therefore, it’s better to stick with a reliable VPN.

I couldn’t find a way to make this work for free because you’ll need a good VPN 100%, but you can try NordVPN, which is an affordable option, and WORKS with Microsoft Store bans.

Once you have downloaded and installed NordVPN, do the following:

• Run NordVPN, go to Settings, and enable the “Kill Switch” option
• Make sure you have enabled OpenVPN (TCP) protocol from the settings tab.
• Click on Servers List and choose the location you wish.

Step 4 – Change your MAC address.

The MAC address is immediately banned by Microsoft Store, so it’s crucial to ensure that you have a different one.

Here are the step-by-step instructions for changing your MAC address on any Windows computer.

Navigate to Windows “Settings“.

Click on “Network & Internet“.

Click on “Change adapter options“.

Right-click on your primary internet adapter and click on “Properties“.

Choose Client for Microsoft Networks, and click Configure.

Navigate to the “Advanced” tab and choose “Network Address“.

Now go to Browserling, generate a new MAC address, copy it, and paste it into the “Network address” box.

Click “OK“, and you will be disconnected from the internet for a few seconds/minutes. No worries, it will get back up.

Now do the same thing for the NordVPN adapter. Right-click on the NordVPN adapter and choose “Properties“.

Choose “Client for Microsoft Networks” and click “Configure“. Navigate to the “Advanced” tab, choose “MAC Address“, and paste a newly generated MAC address from the generator.

Once you’ve changed your ethernet/wifi adapter and NordVPN’s adapter MAC Address, proceed to the next step.

Alternative: spoof Mac Address

Here is an alternative way to spoof your MAC address.

Download Technitium MAC Address Changer, install it on your PC, and follow the instructions below.

Run Technitium MAC Address Changer, select your network Connection, click on the “Random MAC Address” button, and click “Change Now!“.

Step 5 – Create or buy a new game account.

Now that you have everything ready, it’s time to create a new game account or buy a cheap one from one of these websites: MMOGA, MMOGAH, G2G

To get started, please go to the official website of Microsoft Store and sign up for a new account using fresh and unique details.

Once you have created a new account, refrain from taking any actions and proceed to the next step of this guide.

TIPS:

• Use the most commonly used email providers ( Gmail, Hotmail, Yahoo, Protonmail, etc.) Avoid temporary emails.
• Create a strong password to secure your Microsoft Store account.
• The same goes for the phone number. Don’t use the free numbers you’ll find on websites on the internet. Instead, use a phone number you have never used before, and get a cheap one from Tossable Digits, Hushed TextVerified or SMSPVA
• Don’t use Russian Numbers until further notice.

Step 6 – Set up Microsoft Store correctly.

Please download and install Microsoft Store from the official website, but do not launch the game yet.

• Open NordVPN, go to “Settings” and make sure “Kill Switch” is enabled.
• Connect to a server in your preferred country. (Servers closer to you will get you better ping and no VPN packet loss)
• Run the game and log in with your new account.

ALWAYS ACTIVATE NORDVPN BEFORE OPENING THE GAME, or you may get banned instantly again.

Appeal your Microsoft Store account ban

While appealing your Microsoft Store account ban, It is strongly recommended that you use the same device and connect from the same WiFi or mobile network that you usually use when playing Microsoft Store.

This will allow them to easily verify that you are the rightful owner of the account, avoiding unnecessary questions and back-and-forth communication.

In case your Microsoft Store account was hacked at some point in the past, you MUST mention it.

1. Complete the Appeal Form

Here are some easy-to-follow instructions on how to appeal your ban.

Navigate to the official website of Microsoft Store.

Scroll down on the home page, and look for the “Help”, “Support”, or “Help Center” page and click on it.

Under the “Suspended accounts” section locate the “Contact us” or “File an Appeal” option and click on it.

If a prompt asks you to log in again, enter your details to log in.

Now you will see a form requesting personal information and additional details regarding your ban.

When appealing a ban on Microsoft Store, it’s crucial to remain polite, concise, and provide relevant details to the support team regarding your account and the situation.

Here’s a suggested structure to help you write an effective appeal to Microsoft Store:

1. Begin with a polite salutation: Start by addressing the Microsoft Store support team with a warm greeting, such as “Dear Microsoft Store Support Team, I hope you are doing great!”.
2. Introduce yourself: Briefly introduce yourself and provide your full name, username, and email address associated with your Microsoft Store. This will help the support team identify your account quickly.
3. Explain the issue: Explain clearly and concisely that your account has been banned, stating the type and reason provided by Microsoft Store.
4. Acknowledge any mistakes: If you unintentionally violated Microsoft Store’s guidelines, acknowledge your mistakes, express understanding of the rules, and assure the support team that you won’t repeat the same errors in the future.
5. Present your case: Politely explain why you believe it was unjustified and provide relevant evidence such as screenshots or supporting documents. (Everything helps, so don’t skip screenshots because you are lazy or you think that it won’t help.)
6. Request a review: Request the support team to review your case and request a reconsideration of the ban. Express your willingness to cooperate and provide any additional information they may require.
7. Thank the support team: Show gratitude for their time and effort in reviewing your case, and thank them in advance for their assistance.
8. Sign off: End your appeal with a polite closing, such as “Sincerely” or “Best regards,” followed by your name.

DON’T LIE. If they decide to manually review your case, believe me, they will find out instantly if you’ve lied to them in your appeal and will permanently ban your Microsoft Store, and you won’t be able to appeal again. They have logs about everything you’ve done with your account, so don’t be a smartass.

After filling out the form, press “Submit”. This sends your ban appeal to Microsoft Store’s customer support, bringing you one step closer to unbanning your account.

2. Wait for a response

Once you have submitted your appeal to Microsoft Store, the next step is to wait patiently for a response. Please keep in mind that the support team may receive a large number of appeal requests, so it may take some time for them to thoroughly review your case.

During the waiting period, it’s best to avoid submitting multiple appeals. Doing so might slow down the process and hurt your chances of being unbanned.

If your ban is lifted, learn from the experience and avoid making the same mistakes in the future.

If your appeal is unsuccessful, you still have the option to follow the first method to get around the Microsoft Store ban.

How long does Microsoft Store ban last?

The duration of a Microsoft Store ban can vary significantly based on the nature of the offense committed by the player.

How can I recover my Microsoft account if it has been hacked or banned?

If you need to recover your hacked Microsoft account, start by visiting the Microsoft account recovery page. Follow the prompts to verify your identity and reset your password. Ensure your account security settings are up to date to prevent future breaches.

How to know if Microsoft Store banned you?

If you’ve been banned on Microsoft Store, the platform makes it relatively clear through several indicators:

1. Notification Upon Login:
   • When attempting to log into your Microsoft Store account, you will receive a notification informing you of the ban if your account has indeed been banned. This message will appear when you try to log in, signaling a violation of Microsoft Store’s Terms of Use and/or Community Guidelines?.
2. Error Message:
   • You will encounter an error message indicating that you have violated Microsoft Store’s terms of use if you are banned when you log in.
3. Pop-up Screen:
   • Unlike a Microsoft Store shadowban, a full ban on Microsoft Store will trigger a pop-up screen when you try to access your account.
4. Ban Notification/Email:
   • Microsoft Store will send a notification or email stating that your game account has been banned.
5. Shadow Ban:
   • Experiencing long queues, game loading issues, or getting kicked out instantly may indicate that you have been shadow-banned from Microsoft Store.